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Backflow Testing & Repair

Certified annual testing with documentation and repairs to keep your water supply protected.

Certified
Testing
Docs
Provided
Repairs
Same‑Visit Often
Warranty
Workmanship

Why Choose Our Backflow Service

On‑time certification, accurate testing, and quick repairs with clear documentation.

Certified Gauges

Proper procedures and calibrated equipment.

Documentation

We provide or submit required forms.

Repair/Replace

Service kits or device swap as needed.

Devices We Service

Residential and light commercial.

Rental Cabins

Guest-Ready Maintenance

Never again scramble for repairs between bookings. Our 4/8/12 visit packages handle everything from leaky faucets to broken appliances before guests even notice.

Rental Cabins

Turnover Crisis Prevention

End the nightmare of delayed check-ins. Our maintenance teams coordinate to ensure every cabin is spotless and fully functional for every guest.

Rental Cabins

Curb Appeal That Sells

Professional landscaping and lawn care that keeps your cabins looking magazine-worthy, attracting premium bookings and repeat guests.

Rental Cabins

Emergency Response Guarantee

24/7 priority access means no more lost revenue from emergency breakdowns. We fix critical issues within hours, not days.

Rental Cabins

Profit-Maximizing Bundles

Combine all services for unbeatable pricing. One monthly invoice, one point of contact, and maximum profit from every rental.

Rental Cabins

Smart Seasonal Preparation

Weatherproof your cabins before the season hits. Prevent costly damage and ensure year-round bookings with proactive maintenance.

Residential Properties

Preventive Maintenance Peace of Mind

Stop worrying about what might break next. Monthly visits catch small issues before they become expensive emergencies.

Residential Properties

Seasonal Safety Protection

Never forget critical safety checks again. We handle smoke detectors, carbon monoxide tests, and weather preparation annually.

Residential Properties

Priority Emergency Response

Skip the wait times and get priority service when you need it most. No more waiting days for a plumber.

Residential Properties

Condo/HOA Coordination

We handle all the paperwork and coordination with your association, making maintenance hassle-free in community living.

Residential Properties

Member-Only Project Pricing

Save thousands on major renovations and replacements with exclusive member rates and preferred contractor access.

Residential Properties

Comprehensive Home Protection

From plumbing to electrical to general repairs - one membership covers all your home's essential systems.

Commercial Properties

Business Continuity Protection

Never lose revenue to maintenance issues again. Priority scheduling and emergency response keep your business running smoothly.

Commercial Properties

Compliance Documentation

Stay audit-ready with professional documentation, photo evidence, and detailed reports that satisfy inspectors and insurance requirements.

Commercial Properties

After-Hours Convenience

We work around your business hours so maintenance never interrupts your operations or customer experience.

Commercial Properties

Multi-Location Efficiency

Manage maintenance across all your properties with one streamlined membership and consistent pricing everywhere.

Commercial Properties

SLA Guarantee

Contractual service level agreements ensure we meet your response times and quality standards every time.

Commercial Properties

Cost Control Predictability

Eliminate budget surprises with fixed monthly fees and transparent pricing for all maintenance and repairs.

Associations

Board-Ready Transparency

Professional reports with photos and detailed scopes keep your board informed and satisfied with maintenance decisions.

Associations

Consistent Community Standards

Every common area and amenity maintained to the same high standard, creating pride and value for all residents.

Associations

Bulk Savings Advantage

Leverage your community size for significant cost savings on maintenance, repairs, and capital improvements.

Associations

Resident Satisfaction Guarantee

Happy residents mean higher property values. Our proactive maintenance prevents complaints before they start.

Associations

Seasonal Amenity Perfection

Pools, landscaping, lighting, and pathways always look their best, enhancing your community's appeal and market value.

Associations

Vendor Coordination Simplified

We handle permits, scheduling conflicts, and contractor coordination so your board can focus on community governance.

Backflow test due?
We’ll test, repair, and document for you

Common Issues We Handle

Here are the problems we most frequently resolve and how we approach them.

Failed Test

Service kit or replacement needed quickly.

Leaks

Freeze or wear causing water loss.

Compliance

Due dates—avoid fines with timely tests.

Before We Arrive: Do This If Safe

Quick steps to reduce damage while we dispatch an emergency service professional.

Device Access

Ensure path to assemblies.

Prior Docs

Share previous results if available.

Site Contact

Provide an on‑site contact for coordination.

Repair Methods & Equipment

Professional tools and techniques to resolve issues and restore service safely.

Certified Testing

Calibrated gauges and correct procedures.

Service Kits

OEM kits to restore function.

Sizing/Placement

Replace or relocate to code if required.

Response Levels & ETA

Response targets vary by priority and area coverage.

Standard
2–5 days

Routine testing and repairs.

Priority
48 hours

Faster scheduling for due‑date needs.

Emergency
Same‑day

Leaking or failed devices.

What To Expect

A fast, professional process focused on minimizing damage and restoring service safely.

1

Test & Inspect

Certified test and visual checks.

2

Repair/Replace

Service kit or device swap as needed.

3

Document

Provide/submit results as required.

4

Reminders

Set annual reminders for next test.

Trusted for safe water

Stay compliant and protected

When To Call Us

If any of these happen, call immediately. We'll walk you through shutoffs and dispatch a licensed pro.

Annual Due

Keep documentation up to date.

Leaks/Freeze

Repair and insulate to prevent damage.

New Install

Size and install the correct device.

Transparent, Upfront Pricing

Clear testing and repair quotes—no surprises.

Arrival & Assessment

We confirm device type and access.

Test & Options

Repair vs. replace with pros/cons.

Documentation

Forms provided/submitted as needed.

Related Repair Services

Explore other services commonly associated with emergencies.

Preventive Service Areas

Serving Sevier, Knox, and surrounding counties.

Sevierville

Service Available

Pigeon Forge

Service Available

Gatlinburg

Service Available

Knoxville

Service Available

Maryville

Service Available

Alcoa

Service Available

Frequently Asked Questions

Quick answers to common questions during a plumbing emergency.

Q

Certified testers?

A

Yes—proper equipment and procedures used.

Q

Submit forms?

A

We provide and can submit per local process.

Q

Same‑day repairs?

A

Often possible if parts available.

Q

Which devices?

A

PVB, RP, DC, irrigation devices.

Q

Freeze damage?

A

We repair/replace and add protection.

Q

Commercial sites?

A

Documentation for AHJ and management.

Q

Bundled tests?

A

Discounts for multiple devices.

Q

Warranty?

A

Workmanship plus manufacturer coverage.

Q

Sizing help?

A

We size for pressure loss and flow.

Q

Location rules?

A

We follow AHJ requirements.

Q

Emergency leaks?

A

Same‑day when available.

Q

Irrigation?

A

We test and service irrigation backflows.

We Also Handle

24/7 coverage for urgent issues and specialized services

Enclosures
Insulation
Heat tape
Valve boxes
Labeling
Annual reminders
Enclosures
Insulation
Heat tape
Valve boxes
Labeling
Annual reminders

What Our Clients Say

Don't just take our word for it. Here's what our satisfied customers have to say about our professional services.

"Called Plumber in a Box on a Sunday morning about a shower leaking into the bedroom below at my rental cabin. Tucker was at the cabin within 90 minutes of my call, diagnosed the issue quickly, called and communicated the needed repairs to me, and got the job done with minimal disruption to my guests. I'm very pleased and will be using Plumber in a Box again!"

Ali Shinnick

Property Owner

Plumber In A Box

G

Google

"The emergency response was incredible! They fixed our burst pipe in under an hour."

Nicole Thompson

Homeowner

Plumber In A Box

N

Nextdoor

"Amber explained what to expect, set up appointment, gave us approximant cost, and texted all the paperwork, David showed up on time, did all the work professionally, and found the problem."

Phyllis Nicosia

Homeowner

Plumber In A Box

G

Google

Book Backflow Testing & Repair

Documentation, safety, and quick repairs.